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Customers Behaving Badly? Learn How to Respond

Working with the public can be both fun and rewarding – until you encounter a challenging customer. It’s during moments like those when a little extra training goes a long way.

That’s why the Door County Community Foundation is hosting a free training session about how to respectfully respond and de-escalate tense situations. Sessions will be held July 10, 4-5 pm, and July 11, 7-8 pm, both at Hope United Church of Christ, 141 S. 12th Ave. in Sturgeon Bay. Sign up by calling 920.746.1786.

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