Raymond James Financial, Inc. (NYSE-RJF) ranked highest in investor satisfaction according to the J.D. Power and Associates 2008 Full Service Investor Satisfaction Study. The ranking, according to Jon Blahnik, Branch Manager at the Raymond James Financial Services Sturgeon Bay office, is really a tribute to the firm’s focus on putting client interests first, a long-standing Raymond James principle.
The study measures overall investor satisfaction with full-service investment firms based on six factors: investment performance; financial advisor/broker; commissions and fees; account setup/account offerings; convenience and account statements. The study also measures investor satisfaction within three investor portfolio types: affluent investors; mass affluent investors; and mass market investors. It is based on responses from 4,528 investors who primarily invest with one of the 19 firms included in the study. Proprietary study results are based on experiences and perceptions of investors surveyed in April and May 2008.
Raymond James ranked highest in investor satisfaction with a score of 831 on a 1,000-point scale, receiving the highest ratings from investors in all six factors and performing particularly well in proactively contacting investors.
“We are extremely pleased to have received this recognition from investors,” said Raymond James President and COO Chet Helck. “It’s no secret that this has been a particularly challenging year for the financial markets and our industry. To be so positively rated by investors during such difficult times speaks to the overriding importance every one of our associates puts on meeting clients’ needs, as well as to Raymond James’ conservative management style and commitment to prudent financial planning.”
For more information visit http://www.raymondjames.com.