Residential Electrical Disconnection Moratorium Expired April 15

Wisconsin Public Service (WPS) is urging customers who are behind on their energy bills to get in touch as soon as possible to avoid disconnection because the state’s residential disconnection moratorium expired April 15.

WPS works with customers year-round to offer payment plans and help with energy assistance, so fewer than 1% of WPS customers are at risk for disconnection, which is always the last resort. 

Residents who are behind on their bills can visit wisconsinpublicservice.com or the WPS app, or call 800.450.7260 to arrange a payment plan or be connected with financial-assistance options. Customers who establish and maintain a payment plan are no longer at risk for disconnection.Some customers may qualify for energy assistance. Learn more about that at wisconsinpublicservice.com/payment-bill/wi-assistance. Also visit wisconsinpublicservice.com/savings/tips to see a checklist to help manage home energy costs.