Good Samaritan Society-Scandia Village received the Excellence in Action award from My InnerView by National Research Corporation. This honor recognizes long-term care and senior living organizations that achieve the highest levels of satisfaction excellence, as demonstrated by overall resident or employee satisfaction scores that fall within the top 10 percent of the My InnerView product database.
Good Samaritan Society-Scandia Village received the customer satisfaction award. This is the third consecutive year that Scandia Village has earned this national award.
“It’s an honor to present this award to the staff and residents,” said Michele Notz, administrator, Good Samaritan Society-Scandia Village. “This award speaks not only of the high level of employee commitment to customer service, but also resident satisfaction of services received.”