Bank of Luxemburg Warns of Phone Scams

The Bank of Luxemburg recently received complaints from customers about a phone scam to collect personal information. Customers have reported that a person speaking with a foreign accent calls from a Bank of Luxemburg caller ID, states that they work at Bank of Luxemburg, then requests personal information. According to the Federal Communications Commission (FCC), this type of scam is referred to as “spoofing” and occurs when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally. U.S. law and FCC rules prohibit most types of spoofing. Bank of Luxemburg Vice President of Retail DeAnna Tittel said Bank of Luxemburg would never try to collect information over the phone. “If you receive a phone call from a caller ID associated with Bank of Luxemburg or a person claiming to be a representative of the bank asking for personal information, do not engage in conversation,” Tittel advises. “Hang up and call Bank of Luxemburg directly with a legitimate phone number listing to report the incident.”