While a new business opening in northern Door County is a common enough occurrence, it seems probable that, in the past 20 years, you can count on one hand the number of businesses that opened their doors for business in the month of November. One of those businesses would be M & M Computers, which opened last November in downtown Sister Bay, in the space formally occupied by Betty Wiltse Realty.
M & M Computers, owned by Mike Bloom and his mother, Mary, has been serving all of Door County from a location on Sturgeon Bay’s west side since 2004. But this past winter, when space became available, he recognized an opportunity to serve Northern Door more conveniently.
“Through the winter months we were open three days each week,” Mike says, “but now that things have picked up and the seasonal residents are back, we are open each business day from 9 am – 5 pm.”
Mike came to computers “late in life.” After working 10 years as a carpenter he decided he wanted to pursue more stable employment, so – at the age of 28 – he went to college. Initially he was pursuing a degree in electronics, which changed to computer science, which ultimately led him to the field he says he “fell in love with” – database administration.
From 1992 – 2004 Mike was successfully employed in the field he loves by a major corporation in the Fox Cities. Ultimately, though, he became disillusioned with corporate life.
“The stress and politics of the job began to wear on me,” Mike explains.
Visits to his uncle in Sturgeon Bay led Mike to Door County. As Mike tells it, he began to seriously consider opening a Door County business in May of 2004, did his market research in June and July, and by August of 2004 he moved to Sturgeon Bay and opened his business at 142 S. Madison.
The new location, at 10668 N. Bay Shore Dr. in Sister Bay, offers the same range of services and operates on the same business model that Mike began in Sturgeon Bay.
“We pride ourselves on providing honest, reliable service,” Mike states. “Everyone relies on their computers these days for something, so when something goes wrong and you bring us your computer, your headache becomes my headache.
“The big companies are all about getting the most return they can from their products and services,” he continues. “I spend the money to get the best parts and keep my overhead low so that I can offer my products and services at a lower cost. When I work on your computer I don’t want to see you again with the same or a related problem.”
This business philosophy has worked well for Mike; since 2004 only one computer he has sold has ever been returned and, as Mike explains, the customer simply decided they “didn’t like the computer.”
In addition to repairs – on anything from hardware problems to computer viruses – M & M Computers offers a range of accessories, including a complete selection of AC power adapters – the most commonly forgotten item among vacationers when they pack!
Finally, Mike notes that the building his Sister Bay location occupies was the home of Betty Wiltse Realty for many, many years and though he never personally knew Betty he understands how respected and loved she was in Northern Door. So, to honor her memory, M & M Computers leaves one light on in the window each night.
M & M Computers
Open Monday through Friday, 9 am – 5 pm
10668 N. Bay Shore Dr., Sister Bay